TreeServe have developed an end-to-end purposeâbuilt workflow and data management platform âDataServeâ which provides seamless unparalleled visibility, interaction and information transfer to all aspects of the delivery between field-based operations, multi-tiered management structures and client systems. TreeServeâs information technology platform and systems are certified to ISO-27001.
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DataServe is an intuitive and easy-to-use program which is supported by various bespoke Applications and has been designed with simplicity and compliance at its core. DataServe is hosted in Australian data centres with both hot and warm sites for disaster mitigation.
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DataServe has been in use since 2012 with continual improvement and modifications resulting in a purpose-built management system enabling all divisions within the organisation to access, input and retrieve data in order to successfully achieve productive and efficient management of the key deliverables.
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DataServe communicates a range of data (e.g. monitoring and tracking work order life cycle, real time status updates and two-way feedback on work requests, pre/post work photos, etc) directly to the Client database providing accurate real-time visibility to data and eliminating data entry errors, data entry lag time, etc.
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DataServe is an intuitive and easy-to-use program which is supported by various bespoke Applications and has been designed with simplicity and compliance at its core. DataServe is hosted in Australian data centres with both hot and warm sites for disaster mitigation.
DataServe is currently being used to service over 70 government organisations within the vegetation, electrical and transport sectors including local councils, utilities, emergency services and infrastructure managers.
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Major advantages of the system include:
âĒÂ Â Â Â Â Â Â Â Live WH&S compliance and visibility -including access to signed Hazard Assessments, etc.
âĒÂ Â Â Â Â Â Â Â Remote workflow management
âĒÂ Â Â Â Â Â Â Â Reporting – Automated daily email
âĒÂ Â Â Â Â Â Â Â Site Photos – Pre and Post Work
âĒÂ Â Â Â Â Â Â Â Client Portal â access to all job-related data, reports, photographs, signed Hazard Assessments, etc
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Additionally, TreeServe has the capacity to integrate with Council systems to provide system to system sharing of data. This provides many benefits including:
âĒÂ Â Â Â Â Â Â Â Greatly reduced data entry requirements
âĒÂ Â Â Â Â Â Â Â Improved speed of availability of data
âĒÂ Â Â Â Â Â Â Â Greater accuracy of data (less chance of operator error)
âĒÂ Â Â Â Â Â Â Â Greater detail of information provided/transferred
âĒÂ Â Â Â Â Â Â Â Less manual processes to fail
âĒÂ Â Â Â Â Â Â Â Improved ability to track/manage the workflow
âĒÂ Â Â Â Â Â Â Â Greater automation of process
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DataServe is currently being used to service over 70 government organisations within the vegetation, electrical and transport sectors including local councils, utilities, emergency services and infrastructure managers.